ACT I   /   SUPPORT

How can we help?

Report a post or account

Open the options menu on a story, event or chat, or press and hold a reply, and choose Report. The team receives the specific item and your explanation privately. You can also email us the handle and a description of the story, event, chat, or message. Include its approximate posting time or an event link if you have one. Our team can investigate and remove content. Please leave out passwords and personal details you don’t need to share.

Block someone

Open their profile and choose Block. You can manage blocked accounts from your profile.

Find nearby posts

Allow location access while using Act I. The map shows posts near your device. If you see very few posts, check the distance and post filters.

Delete your account

Open your profile, go to Settings, and choose Delete account. Follow the confirmation on screen. If you’ve lost access, email support.

Send feedback

Use Feedback in Settings or email us. Feedback goes privately to the team.